Appl Nurs Res 2022 04 2;64:151557. Epub 2022 Jan 2.
Mokpo Science University, Mokpo, Republic of Korea.
Aims: This study constructed and tested a structural equation model on clinical nurses' emotional labor, job satisfaction, and job performance based on Grandey's emotion regulation model.
Design: We performed a correlational study to predict the relationship between the following variables: emotional labor (surface and deep acting), job satisfaction, job performance, self-efficacy, emotional intelligence, display rules, job autonomy, social support, and job stress.
Methods: Our hypothetical model was based on Grandey's emotional regulation model and on a literature review of emotional labor, job satisfaction, and job performance. Read More