Publications by authors named "Hsin-Kai Chou"

5 Publications

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A pilot study of the telecare medical support system as an intervention in dementia care: the views and experiences of primary caregivers.

J Nurs Res 2012 Sep;20(3):169-80

Department of Information Management, National Chung Cheng University, Taipei, Taiwan.

Background: As a progressive degenerative illness, dementia can reveal itself through a variety of symptoms such as intellectual deterioration, loss of recent memory, loss of cognitive ability, and psychological and behavioral problems. The telecare medical support system (TMSS) has been a part of dementia care in many countries for many years. Although worth considering, the TMSS model is difficult to directly implement in Taiwan because of cultural and social issues.

Purpose: This study explores the ease of use and usefulness of TMSS from the perspective of primary caregivers and assesses the benefits of TMSS in home dementia care.

Methods: We used a qualitative research method to explore the experience and perceptions of 30 primary caregivers who each used TMSS for 6 months in dementia care. Data were collected using 1-hour in-depth interviews. Four senior nurses conducted the content analysis.

Results: Approximately two thirds (63.3%) of the participants were primary caregivers of patients with Alzheimer's disease in the mild to medium stage of their illness. After using TMSS for the 6-month study period, participants held generally positive views of its usefulness and ease of use. Participants generally appreciated the ability of TMSS to self-diagnose care recipient conditions; provide reminders, care, and emotional support; and help stabilize the care recipient's condition and emotions.

Conclusions: We showed TMSS as an effective tool that helps reduce primary caregiver isolation and uncertainty and provides round-the-clock care management and safety checks using advanced technology and a professional care team. TMSS can effectively enhance dementia care.
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September 2012

An empirical study on outpatients' health education needs and the effectiveness of e-learning.

Health Promot Pract 2012 Jan 29;13(1):133-9. Epub 2010 Dec 29.

Department of Information Management, National Chung Cheng University, Chayi, Taiwan.

Health education is an important component in disease management. This study sought to understand outpatients' health education needs and explored the effectiveness of e-learning applications. A cross-section of 281 outpatients was surveyed over 2 months. First, the concept of health education and the application of e-learning technology were introduced. Second, outpatients were interviewed to learn about their perceptions, experiences, and health education needs (such as the perceptions of the importance of health education, the experience of received health education and, in their opinion, the best approach to health education). Finally, their willingness to use an e-learning technology and their satisfaction with it were investigated. It was found that gender, age, and level of education have a significant influence on patients' health education needs. Only 29.5% of outpatients felt satisfied with the traditional learning modalities. Most outpatients (72.2%) gave positive feedback about e-learning for health education. It can be concluded that there are different needs among a diverse patient population. Although some still favor health education sessions, TV programs, or posters as their source of learning, e-learning, as this study suggested, is an excellent approach to the promotion of outpatients' health.
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January 2012

Engagement in E-learning opportunities: an empirical study on patient education using expectation confirmation theory.

J Med Syst 2012 Jun 23;36(3):1697-706. Epub 2010 Nov 23.

Department of Information Management, National Chung Cheng University, Taiwan, Republic of China.

Medical e-learning technology is widely employed to create an online platform for patients and healthcare providers alike. However, there are few studies that have investigated the reasons why some users reject e-learning technology usage after their initial experience. This study was conducted with the aim to better understand the factors leading to patients' continued usage of e-learning technologies. The theoretical foundation was based on the expectation-confirmation theory (ECT). The questionnaire survey was conducted during a two-month period and covered a total sample of 281 outpatients in a regional-teaching hospital. We found that the intention to continue e-learning usage was significantly related to patients' education level, expectation, perceived performance, confirmation and satisfaction. The use of this ECT model may provide administrators in the healthcare industry insights into the implementation of e-learning technologies. This research also opens up a new direction and enhances the completeness of related researches in the fields of medical informatics and health education.
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June 2012

Healthcare costs associated with progressive diabetic retinopathy among National Health Insurance enrollees in Taiwan, 2000-2004.

BMC Health Serv Res 2010 May 26;10:136. Epub 2010 May 26.

Department of Ophthalmology, Taipei City Hospital, Taipei, Taiwan.

Background: Diabetic retinopathy is one of the most common microvascular complications of diabetes and one of the major causes of adult visual impairment in national surveys in Taiwan. This study aimed to identify the healthcare costs of Taiwan's National Health Insurance program on behalf of diabetic patients with stable or progressive retinopathy.

Methods: A retrospective cohort study was conducted with 4,988 medication-using diabetic retinopathy subjects >or= 40 years of age under National Health Insurance Program coverage between 2000 and 2004. Study cohort subjects were recorded as having diabetic retinopathy according to ICD-9-CM codes. States of diabetic retinopathy were strategically divided into stable and progressive categories according to subjects' conditions at follow-up in 2004. Expenditures were calculated and compared for the years 2000 and 2004.

Results: During the 4-year follow-up (2000 through 2004), 4,116 subjects (82.5%) of 4,988 diabetic subjects were in the stable category, and 872 (17.5%) were in the progressive category. Average costs of those in the normal category increased by US $48 from US $1921 in 2000 to US $1969 in 2004 (p = 0.594), whereas costs for those progressing from normal to non-proliferative diabetic retinopathy (NPDR) or proliferative diabetic retinopathy (PDR) increased by US $1760, from US $1566 in 2000 to US $3326 in 2004 (p < 0.001). The PDR category had the highest average costs at US $3632 in 2000. The NPDR-to-PDR category experienced the greatest increase in costs at US $3482, from US $2723 in 2000 to US $6204 in 2004 (p = 0.042), and the greatest percentage of increase at 2.3% (2.2% when adjusted by comparing to normal category).

Conclusions: This large-scale longitudinal study provides evidence that increased healthcare costs are associated with progressive diabetic retinopathy among diabetic NHI enrollees in Taiwan.
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May 2010

A conceptual model of nurses' goal orientation, service behavior, and service performance.

Nurs Econ 2008 Nov-Dec;26(6):374-83

Department of Business Administration, Southern Taiwan University, Tainan, Taiwan.

Based on the conceptual framework known as the "service triangle," the authors constructed a model of nurses' goal orientation, service behavior, and service performance to investigate the antecedents and consequences of the medical service behavior provided by nurses. This cross-sectional study collected data from 127 nurses in six hospitals using a mail-in questionnaire. Analysis of the model revealed that the customer-oriented behavior of nurses had a positive influence on organizational citizenship behavior; and both of these behaviors had a significant positive influence on service performance. The results also indicate that a higher learning goal orientation among nurses was associated with the performance of both observable customer-oriented behavior and organizational-citizenship behavior.
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May 2009